Shipping & Order Tracking

Shipping Policy

We Ship Worldwide

MyKoreaMall ships to virtually every country across the globe.

(Note: Some products may have shipping restrictions depending on local regulations.)

Processing & Handling Time

Handling Time: Please allow 3~5 business days for us to prepare and pack your order.

Weight Policy: Shipping rates are weight-based. To comply with carrier policies, weights are rounded up to the next full pound.

Estimated Delivery Times

We strongly recommend International Registered Airmail and EMS (via Korea Post) for the most reliable service.

How to Track Your Order

Once your order ships, you will receive a confirmation email with a unique tracking number.

1. Where to Track

You can track your package using the following global tracking services:

TrackingMore

17TRACK

2. Tracking Number Formats

Standard Airmail: Starts with "CP" (e.g., CP123456789KR)

EMS (Express): Starts with "EM" (e.g., EM123456789KR)

3. Important Tracking Notes

Handover: Once the package leaves Korea, it is handed over to your country's local postal service (e.g., USPS, Royal Mail). You can use the same tracking number on your local post office's website for more detailed updates.

Limited Tracking: For some "Small Packet" shipments, tracking updates may stop once the package leaves Korea. This is normal and does not mean the package is lost.

Transit Hubs (e.g., Peru): Orders to certain countries (like Peru) may transit through Japan. Even if the destination shows as "Japan," your package is on its way to you.